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How to manage user accounts and storage quotas (Admin Guide)?

OmniStor centralizes user account, permission group, and quota management through OmniStor Manager (OSM). This article explains OmniStor's quota model, which settings affect users, and what you can do in OSM.

This is a companion to OmniStor Manager features. For full OSM operating procedures, see the OmniStor OSM Administrator Manual.

The OmniStor quota model: group-based management

OmniStor uses Permission Groups to manage user quotas:

  • Rather than configuring each account individually, you first define permission groups, then assign users to the appropriate group.
  • All users in the same group share the same storage quota, upload/download limits, and feature permissions.
  • When adjustments are needed, you update the group setting once — every user in that group is updated together.

This design saves you from per-user configuration and works well for enterprise-scale deployments.

What a permission group can configure

Basic settings (always present)

SettingPurpose
Available Space (MB)Cloud storage quota for each user in this group
Download Rate (kbps)Limits download bandwidth
Upload Rate (kbps)Limits upload bandwidth
Single File Upload Limit (MB)Maximum size of a single uploaded file

Advanced settings (common ones)

SettingPurpose
Daily Share Download QuotaDaily limit on the total volume downloaded via shares created by this group (default 1024MB). Incomplete downloads aren't counted
Share Recipients LimitMax number of share recipients for "Collaborate" or "Publish" modes (default 5)
Full-text / Filename SearchWhether users in this group can use full-text or filename search
Offline BrowsingControls the offline browsing feature on mobile (iOS/Android) and the maximum file size for offline downloads
Shared Folder Offline BrowsingWhether shared folders can be browsed offline

What users actually "feel": three entitlement items

From the user's perspective, three entitlements appear on their Account Info page:

ItemMaps to (group setting)What it means to users
Backup Device CountGroup settingMax number of computers that can simultaneously sign in to OmniStor's backup feature
Daily Share Download QuotaDaily Share Download QuotaTotal daily download volume for files I share
Single File Upload LimitSingle File Upload Limit (MB)Maximum size of any single file I can upload

When a user hits any of these limits, they see a corresponding prompt during the related operation (e.g., "Storage is full," "Exceeds single-file upload limit").

Managing accounts and quotas in OSM

Creating user accounts

OSM offers two methods:

  • Single user: Enter the account information and password directly in the OSM interface.
  • Batch import: Prepare a CSV file of account information, then in OSM click Select File → Upload to complete the batch import.

A note on LDAP accounts: If your organization integrates AD/LDAP, LDAP accounts in OSM are view-only and cannot be edited. Creating, suspending, or resetting passwords for LDAP accounts must go through your organization's existing AD/LDAP management process.

Adjusting quotas for a permission group

When you need to adjust storage or upload limits for a group:

  1. Sign in to OSM.
  2. Go to Group Permission Management and find the target group.
  3. Edit fields like "Available Space," "Single File Upload Limit," and "Upload/Download Rate" directly in the group row.
  4. Click Save on the right side of the group row to apply changes.

For advanced settings (daily share download quota, offline browsing, etc.), click Settings on the group row to enter the Advanced Settings page.

Batch-suspending accounts

When employees leave or accounts need to be temporarily disabled, OSM supports batch suspension. Suspended accounts cannot sign in, but the files in the account are retained — if you need to restore access later, you can reactivate the account without losing data.

Project folder member management

Project folder (ProjectSpace) membership is managed separately from user accounts:

  • Add members: Enter single accounts, or batch-select from search results.
  • Change permissions: Adjust to "Read Only" or "Read/Write" in the member list.
  • Remove members: Click the Remove Member button next to the member.

Besides platform administrators, project folder owners can also manage members from the front-end user interface.

Common admin scenarios

Scenario 1: A user reports their storage is full and wants more

  1. Identify the user's permission group.
  2. Decide whether to adjust the entire group's quota (affects all users in that group) or move the user to a group with a larger quota.
  3. Recommended approach: For isolated cases, move them to another group; for a whole-team need, adjust the group quota.

Scenario 2: A user can't upload large files

  1. Check the error message — is it "Exceeds single-file upload limit" or "Storage is full"?
  2. For single-file limits — check the user group's "Single File Upload Limit (MB)" setting.
  3. For "Storage is full" — handle as in Scenario 1.

Scenario 3: Setting up a new permission set for a new department

  1. Create a new permission group in OSM with the quotas and feature permissions the department needs.
  2. Assign that department's user accounts to the new group.
  3. If you use AD/LDAP, consider mapping AD groups to OmniStor permission groups to automate this.

Scenario 4: Bulk-creating accounts for new hires

  1. Prepare a CSV file following OSM's required column format.
  2. On the OSM user management page, click Select File → Upload.
  3. Verify the import result and confirm new accounts are assigned to the correct permission group.

Monitoring and reports

OSM provides several reports for monitoring usage:

  • User List Download: Export the current user list in CSV or PDF format.
  • User Activity Report: Records of user logins, uploads, downloads, etc.
  • Platform Admin Operation Log: Audit log of administrator actions in OSM.

Reviewing these reports regularly helps you catch high storage usage or unusual activity early.

Related articles

  • OmniStor Drive security policies: Virus and sensitive data detection (Admin Guide)
  • My OmniStor storage is full — what do I do? (user perspective)
  • OmniStor OSM Administrator Manual — full OSM operating procedures