Help Center

How to upload files in the OmniStor mobile app?

The OmniStor mobile app offers multiple ways to upload — pick existing files from phone storage, take a photo, record a video or voice memo, and even upload from an external SD card (on Android). This article walks through each method and how to check upload progress.

Before you start

  • OmniStor mobile app is installed and you're signed in.
  • You're familiar with OmniStor's three default folders (MySyncFolder, Shared With Me, ProjectSpace).
  • For camera and recording, you'll need to grant the app camera and microphone permissions first.

Method 1: Upload from phone storage

The most common way — pick an existing file from your phone.

iOS

  1. Open the OmniStor app.
  2. Choose where you want to store the file (such as MySyncFolder), or stay on the default page.
  3. Tap the Add icon on the lower right.
  4. From the "Add" menu, select From Photos or Other Files.
  5. Choose the file to upload from your device.

Android

  1. Open the OmniStor app.
  2. Choose your destination folder, or stay on the default page.
  3. Tap the Add icon on the lower right.
  4. From the "Add" menu, select Other Files.
  5. In Android's File Manager page, tap the file you want to upload.
    • OmniStor opens File Manager → Recent by default.
    • You can also navigate to any directory on your device.
    • Grant file access permission the first time.

Method 2: Take a photo or record video

Launch the camera from OmniStor and upload right after capture.

  1. Open the OmniStor app.
  2. Choose your destination folder.
  3. Tap the Add icon on the lower right.
  4. From the "Add" menu, select Take Photo or Record Video.
  5. The device's camera opens. After capture, the file uploads.

Grant camera permission the first time.

Method 3: Record audio directly

Record audio in OmniStor and upload immediately.

iOS

  1. Open the OmniStor app.
  2. Choose your destination folder.
  3. Tap the Add icon on the lower right.
  4. Select Voice Recording.
  5. Enter recording mode (grant microphone permission the first time).
  6. Tap Record to start.
  7. Tap Stop to stop recording.
  8. After stopping, tap Play to preview.
  9. To re-record, tap Record again.
  10. To save, tap Save in the upper right and name the recording.
  11. To cancel, tap Cancel in the upper left.

Android

  1. Open the OmniStor app.
  2. From MySyncFolder, open your destination folder or upload to the current page.
  3. Tap the Add icon at the bottom.
  4. Select Voice Recording.
  5. Enter recording mode (grant microphone permission the first time).
  6. Tap Record to start.
  7. Tap Pause to pause.
  8. While paused, tap Play (to the left of the time) to preview.
  9. To continue recording, tap Resume.
  10. To save, tap Done at the lower right and name the recording.
  11. To discard, tap Delete at the lower left or the icon in the upper right.

Method 4: Upload from an external SD card (Android only)

If your Android device has an SD card, you can upload files from it directly:

  1. Open the OmniStor app.
  2. Choose your destination folder.
  3. Tap the Add icon on the lower right.
  4. Select Other Files.
  5. In File Manager, navigate to the SD card directory and pick your file.

Check upload progress

No matter which method you use:

iOS

Return to the main screen. Upload status is visible in the activity panel or upload list.

Android

  1. Return to the main screen.
  2. Tap the Menu icon in the upper left to open the side menu.
  3. Scroll down and tap Upload List.

Where to find uploaded files

After a successful upload, your file appears:

  • In the mobile app: In the folder you chose.
  • In OmniStor Drive (Windows): In the matching folder.
  • In OmniStor Web: In the matching folder after signing in.

Cross-device sync is immediate — usually within seconds.

Common questions

Q: Is there a file size limit?

A: Yes. The single-file upload limit is set by your permission group. You can see it in OmniStor Web under Account Settings → Account Info. If a large file is blocked, contact your administrator about your quota.

Q: Uploads are very slow. Why?

A: It may be related to your connection setting. Check if "Upload and update files" is set to "Wi-Fi only" — uploads won't happen on mobile data with that setting.

Q: I tapped "Take Photo" but nothing happened.

A: Camera permission may not be granted. Go to phone Settings → OmniStor → and ensure camera permission is allowed.

Q: Can I select multiple files at once?

A: Yes. Most platforms support long-press or multi-select mode in the file picker.

Still stuck?

Send the following to your administrator or support team:

  • Device and OS version
  • File type and size you tried to upload
  • A screenshot of any error message
  • App version (check in Settings)