Help Center

Knowledge Base

• Account User

  • How to log in to OmniStor for Web using Single Sign-On (SSO)
  • OmniStor for Web Feature Overview
  • OmniStor mobile app settings guide
  • How to delete and restore files in the OmniStor mobile app
  • How to use Cloud Share Codes?
  • How to upload files in the OmniStor mobile app?

  See all 15 articles

• Admin

  • OmniStor platform storage architecture management (Admin Guide)?
  • What is OmniStor Manager (OSM)?
  • How to Integrate ASUS OmniStor with Existing Enterprise Authentication Systems (such as LDAP or Active Directory)?
  • How to manage user accounts and storage quotas (Admin Guide)?
  • How to Adjust User Upload Speed Limits?
  • How to Manage Bound Devices?

  See all 15 articles

• FAQ

  • OmniStor for Web Feature Overview
  • How to Use Google/Microsoft Authenticator to Complete Two-Factor Authentication
  • Mobile device binding common issues
  • Camera auto-upload isn't working — what should I do?
  • What to do when OmniStor Drive sign-in is stuck on "Loading"
  • How to enable OmniStor camera auto-upload?

  See all 33 articles

• OmniStor for Web（Navigate）

  • What is OmniStor for Web (Navigate)?
  • OmniStor for Web Feature Overview
  • OmniStor for Web Login Instructions (Account Login and SSO)
  • How to Use Google/Microsoft Authenticator to Complete Two-Factor Authentication
  • How to Mark Important Files (Star)?
  • How to Use OmniStor Office for Online Document Editing?

  See all 9 articles

• OmniStor Manager（OSM）

  • What is OmniStor Manager (OSM)?
  • How to Adjust User Upload Speed Limits?
  • How to Manage Bound Devices?
  • How to View Login Records and User Activity?
  • How to Handle Account Security Incidents?
  • How to View Suspicious Login Activity?

  See all 11 articles

• PC Client

  • Why won't some .exe files run directly from OmniStor Drive?
  • OmniStor Drive: Login failures and common errors?
  • OmniStor Drive File Synchronization Mechanism Explanation

• Mobile (iOS/Andriod)

  • How to view account info and change your password (OmniStor mobile app)
  • How to share folders and files in the OmniStor mobile app
  • Downloading and Extracting Compressed Files on iOS (OmniStor App)
  • How to use offline viewing in the OmniStor mobile app
  • How to set up a PIN code and biometrics (OmniStor mobile app)?
  • Install and sign in to OmniStor on iPhone or iPad?

  See all 7 articles